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OwnForce Privacy Policy

1. Information Collection

Users of OwnForce, which includes the OwnForce Marketplace, may be Task Owners (anyone utilizing the OwnForce Marketplace to request services to be performed by a Task Pro) or Task Pros (any company, individual User, or groups of associated individual Users or companies utilizing the OwnForce Marketplace to offer services to Task Owners). Task Pros may also operate as a Business (an entity with the ability to hire and/or contract) with other Task Pros.

Information You Provide to Us

Information Received from Third Parties

We also may receive information about you from third parties. For example, we may supplement the information we collect with outside information or third parties may provide information in connection with a co-marketing agreement or at your request (such as if you choose to sign in with a third-party service). If we combine the information we receive from others with information we collect through OwnForce, we will treat the combined information as described in this Privacy Policy.

Information Automatically Collected from Users

OwnForce and its third party service providers may automatically collect certain information from you whenever you interact with OwnForce. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to OwnForce, the search terms you entered into a search engine that led you to OwnForce, areas within OwnForce that you visited, and other information commonly shared when browsers communicate with websites. We may combine this automatically collected information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and site functionality.

The information we collect also includes the Internet Protocol ("IP") address or other unique device identifier ("Device Identifier") for any device (computer, mobile phone, tablet, etc.) used to access OwnForce. A Device Identifier is a number that is automatically assigned or connected to the device you use to access OwnForce.  Our servers identify your device by its Device Identifier. Some mobile service providers may also provide our third party service providers or us with information regarding the physical location of the device used to access OwnForce.

The technology used to collect information automatically from OwnForce Users may include the following:

Certain web browsers and certain browser add-ons such as Adobe® Flash® may provide additional data storage mechanisms that are used in a manner similar to cookies, and some of the content included on OwnForce may make use of this type of storage. For example, a Flash cookie is a data file placed on a device via the Adobe Flash plugin that may be built-in to or downloaded by you to your device.

We may also use a variety of other technologies that collect similar information for security and fraud detection purposes.  We may use third parties to perform these services on our behalf.

User Profiles

You have the opportunity to create a profile, which consists of information about you, and that may include Personal Information, photographs, examples of your work, information on work previously performed, skills, tests taken, test scores, hourly pay rates, feedback/rating information and other information, including your username (collectively, your "Profile"). Depending upon the privacy choices you make within your OwnForce Profile, your Profile may be visible to all OwnForce Users and the general public. You may edit certain information in your Profile via your account and may choose to limit who is able to view certain content you post to your Profile. Task Owners and agencies of associated individual Users or companies may also have the opportunity to create an organization Profile. If you believe that an unauthorized profile has been created about you, you can request that it be removed by contacting us at support@ownforce.com.

Task Postings

If you choose to post a task in the OwnForce Marketplace as a Task Owner, the contents of the task will be publicly viewable, unless you designate the task as only viewable through the OwnForce platform or as a private task using the settings available on OwnForce. Tasks include information such as budget, where the task is to be performed, a history of work listing(s) by the Task Owner, the names of other Task Pros performing work for the Task Owner, Task Owner feedback and rating information, and the time frame to complete the task.

Rate and Review

We collect feedback from OwnForce Users about their experience with other OwnForce Users. Please note that any feedback you provide via the OwnForce platform ‘Rate and Review’ as a Task Pro or as a Task Owner is viewable by all Users.

Social Networking Services

You may register as an OwnForce User directly via the OwnForce platform or with a third party social networking service ("SNS") (e.g., Facebook®, LinkedIn®, and other third party services that let you sign in using your existing credentials with those services). If you choose to register via an SNS, or to later link your account with OwnForce to your account with an SNS, we will use the Personal and Non-Identifying Information you have provided to the SNS to create your OwnForce account. Note that the information we collect from and through an SNS may depend on the privacy settings you have set with the SNS and the permissions you grant to us in connection with linking your account with OwnForce to your account with an SNS. Other than what we may share with the SNS as described below, the Personal Information an SNS has about you is obtained by the SNS independent of OwnForce, and OwnForce is not responsible for the accuracy of any information you have directly provided to an SNS.

You warrant that you are entitled to use your SNS account for the purposes described in this Policy without breach by you of any of the terms and conditions that govern the SNS, and without obligating OwnForce to pay any fees or making OwnForce subject to any usage limitations imposed by the SNS. You can disable the link between your OwnForce account and your SNS account at any time through the "Settings" section in your Profile. Please note that your relationship with any SNS is governed solely by your agreement(s) with that SNS. If your SNS account terminates, then functions enabled through the link between your OwnForce account and your SNS account will also terminate.

2. Uses and Retention of Information

We use the information we collect:

Unless you request that we delete certain information (see ‘Changing Your Information or Closing Your Account’ below, we retain the information we collect for at least 5 years and may retain the information for as long as needed for our business and legal purposes.

3. Information Sharing and Disclosure

We may share Non-Identifying Information with third parties. We may also share the information we have collected about you, including Personal Information, with your consent, as described in this Privacy Policy, or in the following circumstances:

4. Third Party Analytics Providers, Ad Servers, and Other Third Parties

OwnForce works with network advertisers, ad agencies, analytics service providers, and other vendors to provide us with information regarding traffic on OwnForce, including pages viewed and the actions taken when people are visiting OwnForce; to serve our advertisements on other web sites, within mobile apps and elsewhere online; and to provide us with information regarding the use of OwnForce and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on OwnForce as well as other web sites or services, they may set and access their own tracking technologies on your device (including cookies and web beacons), and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit OwnForce or other online websites and services.  Prior to disclosing any Personal Information, we will require that the third party execute an appropriate confidentiality and non-disclosure agreement that is consistent with this Privacy Policy.

5. Your Choices and Opting Out

As an OwnForce User, you may update your choices regarding the types of communications you receive from us through your online account. You also may opt-out of receiving marketing e-mails from us by following the opt-out instructions provided in those e-mails. Please note that we reserve the right to send you certain communications relating to your account or use of OwnForce (for example, administrative and task announcements) via email and other means. These transactional account messages may be unaffected if you opt-out from receiving marketing communications.

6. Changing Your Information or Deleting Your Account

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information, and you must update any changes through your online User account. If you delete all such information, then your account may become deactivated. If your account is deactivated or you ask to close your account, you will no longer be able to use OwnForce. To delete your account in our system, you can do so through OwnForce. Once you are logged in, click your name in the top right to display a drop down menu. Click ‘Account Settings’ and then ‘Delete My Account’. We will use commercially reasonable efforts to honor your request; however, certain information will remain on OwnForce even if you close your account, including information in your My Files and messages you posted to OwnForce. In addition, your Personal Information may remain in our archives and information you update or delete, or information within a closed account, may persist internally or for our administrative purposes. It is not always possible to completely remove or delete information from our databases. In addition, we typically will not remove information you posted publicly through or on OwnForce. Bear in mind that neither you nor OwnForce can delete all copies of information that has been previously shared with others.

7. Security

OwnForce takes commercially reasonable steps to help protect and secure the information it collects and stores about OwnForce Users. All access to OwnForce is encrypted using industry-standard transport layer security technology (“TLS”). When you enter Personal Information we encrypt the transmission of that information using secure socket layer technology (“SSL”). We also use HTTP strict (“HTTPS”) transport security to add an additional layer of protection. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to protect your Personal Information, OwnForce cannot ensure and does not warrant the security of any information you provide to us.

8. International Transfers of Personal Information

OwnForce is a United States company. If you are located outside the United States and choose to provide information to us, OwnForce transfers Personal Information to the United States for processing. The U.S. may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to the U.S., we will protect it as described in this Privacy Policy. By visiting OwnForce, or providing OwnForce with any information, you fully understand and absolutely consent to this transfer, processing, and storage of your information in the United States and according to this Privacy Policy.

9. Links to Other Sites

OwnForce contains links to other websites. If you choose to click on a third party link, you will be directed to that third party's website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. We encourage you to read the privacy policies or statements of any third party websites you visit before providing any Personal Information.

10. Phishing

Phishing websites imitate legitimate websites in order to obtain Personal Information. Identity theft and phishing are of concern to OwnForce. For more information about phishing, visit the U.S. Federal Trade Commission at http://www.consumer.ftc.gov/articles/0003-phishing. If you believe you have received an email or had a similar interaction with a third party pretending to be OwnForce, please report this to: support@OwnForce.com.

11. California Residents – Your California Privacy Rights

Pursuant to California Civil Code Section 1798.83, California residents who provide us with Personal Information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, one time per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. Alternatively, the law provides that a company may comply, as OwnForce does, by disclosing in its privacy policy that it provides consumers choice (opt-in or opt-out) regarding sharing Personal Information with third parties for those third parties' direct marketing purposes, and information on how to exercise that choice. As stated in this Privacy Policy, OwnForce provides you choice prior to sharing your Personal Information with third parties for their direct marketing purposes. If you do not opt-in or if you choose to opt-out at the time OwnForce offers that choice, OwnForce does not share your Personal Information with that identified third party for its direct marketing purposes.

If you are a California resident and you have questions about our practices with respect to sharing Personal Information with third parties for their direct marketing purposes and your ability to exercise choice, please send your question to: support@ownforce.com or to the following mailing address:

OwnForce, Inc.

408 West University Avenue

Suite 205

Gainesville, FL  32601

You must put the statement "Your California Privacy Rights" in the subject field of your e-mail or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and ZIP code. We will respond to you at your mailing address or, at our option, your e-mail address. We will not respond to requests that are not labeled or sent properly, or do not have complete information.

12. Changes to this Policy

OwnForce may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will display a notice through OwnForce prior to the change becoming effective. At our discretion we may also notify you by email. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the Personal Information, unless you consent to the new or revised policy.

13. Contacting Us

If you have any questions about this Privacy Policy, please contact us at: support@ownforce.com. 

OwnForce Privacy Policy 042815 Version 1.0